Festanstellung, Vollzeit · Berlin
Helpling is a truly product-driven organization. As a Product Manager, you have full ownership over your product area and its KPIs. By deeply understanding your users and their needs, identifying opportunities and testing hypotheses, you drive desired business outcomes.
As our Product Manager Marketplace, you'll be leading the revolution in booking household cleaning services online focusing on optimizing the experience for all participants of the marketplace: both Customers & Providers.
The Marketplace team is the engine that powers our business. The team builds the platform, products, and algorithms responsible for matching customers with cleaners, bidding and pricing logic, and ensuring operational excellence. You will lead a team of software and QA engineers, and work with a dedicated UX designer and BI analyst in order to achieve best results. You will be part of a close-knit team of experienced Product and UX professionals, so that you can always count on support and exchange with peers.
Your key responsibilities:
Driving the vision and execution of our Marketplace product
Take full ownership of your product area and KPIs
Gather quantitative and qualitative insights with user research and data analysis to guide product vision and identify customer needs
Collaborate with team (IT, UX, BI, Operations) to design, develop and ship new products & features for our web & mobile apps
Define and analyze metrics to monitor the performance of products & features
Ruthlessly prioritise for both long and short term impact
Ensure efficient cross company communication to share latest news, developments, and learnings
Experience working with ranking algorithms, data science, or pricing to increase customer and business value is preferred
Your decisions are based on insights, not opinions
You are very numbers-driven and have experience in setting up tests that result in actionable outcomes
You have gained proven knowledge of the latest tools and methodologies in product development, especially strong experience in agile hypothesis-test-learn-iterate process
You are very organized, know how to work with and manage stakeholders and have successfully managed projects in a high speed, high pressure environment before
You are passionate about building great products to solve customer and business problems
Helpling is one of the most exciting start-ups with a disruptive product and well backed by investors of international renown
In our product-driven and agile organization you have the chance to stir the success of the company directly
You will work in an international team with flat hierarchies and short communication channels in which your work can have a real impact for Helpling everyday
We support your personal and professional development with challenging projects and a personal conference budget
A great office right in the heart of Berlin-Mitte with a family friendly environment
Free drinks, fruits and cereals, office parties, team events, BBQs, kicker & table tennis
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